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Key concepts

  • Venue (also “promoter” or “org”): the entity that sells tickets. It has a public name, a URL slug, and a Stripe account attached to receive the money.
  • Team: the people who can manage your venue. Three roles: owner (you), admin (manages events and credits) and staff (reads reports and registers validators).
  • Event: a show with date, location, banner, description and ticket types. You create it as draft, work on it as long as you want, and publish when ready.
  • Ticket type: each ticket variant (General, VIP, Combo, etc.) with its own price, capacity and translations.
  • Order: a purchase of one or more tickets by a single buyer. Each order produces a digital ticket with its own QR.
  • Credit: what Boletra charges you for each ticket you issue. 1 credit = 1 ticket. Credits never expire, and your account starts with 50 free credits every month.
  • Rotating QR: the code your buyer sees. It refreshes every 30 seconds so screenshots don’t work.
  • Validator / Scanner: the mobile app your staff uses at the door to scan QRs. Works offline if pre-synced before the event.
  • Public discovery (/discover): the open listing of events available on Boletra. The moment you publish an event, it appears there automatically.